In order to create a new folder from your File Manager, please go to your www folder and click Create New Folder (second link from top on the folder list). You will be prompted to type in a folder name at the top right corner of the page.

It is recommended that the filenames are short and descriptive, and you use no blank spaces or special symbols (excluding underscores and hyphens). After you have named the directory, please click the Create button. Your screen will be refreshed and a confirmation message will be displayed at the top right.

The procedure for creating a file is very similar - the respective link is the first after the folder list and precedes any valid filename. After clicking Create New File, you will again be prompted for a filename at the top right. Aside, below the filename you will be offered a choice of file types - if you do not feel sure what the file should be, please use the default option (Text Document) and click the Create button.

Upon successful completion your screen will be refreshed and a confirmation message will be printed at the top right corner of your screen.

It is easy to delete a file, but sometimes it is not what you would like to actually do. In order to avoid possible data loss, SiteGround recommends that any file removals are done through the cPanel's File Manager. It provides you with an utility, similar to your computer's Recycle Bin – a file is not permanently deleted, and is available for recovery for a certain amount of time.

In order to delete a file using the File Manager, please log in to your cPanel and select the respective icon. When you find the file to be removed, please click on the name. A list of option will be displayed in the upper right corner of the page. Select Delete File to remove it.

Please note that in case the object you wish to remove is a directory, all files and folders that are under it will also be removed.

In case you have accidentally removed a file, you could take advantage of the capability of the cPanel to restore deleted files. All you need to do is click on the filename in the Trash section, and the file/folder will be restored to its original location.

Sometimes you need to move files from one directory to another, or would like to make a copy for backup purposes.

In the cPanel's File Manager select the file name and click Move File in the option list at the top right. In the left, a list of directories will appear. By clicking on a directory name, the file you have selected in the beginning is moved to the respective directory.

If you click the folder image in front of a directory name you will open to make the subdirectories accessible, and you will be able to place the file into those.

The same sequence is used when you would like to copy a file or a directory – you just need to select the Copy File option instead.

Sometimes you want to have a newer version of a file uploaded in your webspace, while keeping the original file. You can easily have both by renaming the old one.

Click on the filename in the File Manager and look for the option list in the upper right corner of the page. Click on Rename File link, and a box will appear, where you can type the new name. Click the Rename button to complete the operation.

You can find our ready-to-install-for-free scripts in our Fantastico auto installer, the CGI Center and the Scripts Library. All you need to do is select the script you wish to install, type in the administrator's details and press the Install button.

Scripts available include portal and content management systems, message boards, counters, guestbooks, e-shopping carts, etc. If you experience any problem setting up the software, please contact our support team.

Please note, that despite the advertised compatibility, scripts are third party software and we do not offer programming support for those.

A cPanel functionality, known as HotLink protection prevents other websites from directly linking to files on your website. This means that when another website is visited, it cannot load pictures from your pages - this is one of the ways for limiting the outbound traffic for your account.

An example of hotlinking would be a different website using HTML code to display an image from your site. In effect, the other website is using up your bandwidth quota.

In order for this to be prevented, please click the Hot link protection icon in the cPanel's main page and follow the instructions. Please include the websites you wish to have access to your files - those may be affiliates or friends, linking to your banners, etc.

In order to allow certain file types to be accessed, please enter their extensions in the space provided - this way you can allow other websites to reach for your images, but disallow video or audio files from being accessed.

cPanel attempts to add all the domain names that you own with Sen9 to the allowed list, still if you have accounts on other servers you may need to have some of those added manually.

Your cPanel offers a multitude of statistical tools, providing your with information about the visits and the traffic to and from your website. In order to access those, please click on the Web/FTP Stats icon.

The most exhaustive information is provided by the Awstats tool. It displays statistics for each month you have hosted your domain name with us. By default, you will be seeing data for the current month. To change that, select month and year from the dropdown menus at the page top, and click the OK button.

To return to your cPanel, please click the Back button of your browser.

If you have installed a phpBB forum in a subdirectory, you can create a redirect that takes your visitors directly to it using cPanel's tool.

Please click the Redirects icon. In the spaces provided, please enter the page you wish your users to be redirected from (leave blank if you wish to re-point the domain name itself), and the target page (address can be any valid page). We recommend that you select the Temporary option from the dropdown menu. Click the Add button to create the redirect and you are done.

In order to activate your FrontPage extensions, please click the respective icon form the cPanel main page. Then click on the Install Extensions button for the domain/subdomain you would like to activate the extensions for.

A status report will be seen. Please do not perform further action before the installation confirmation is shown. Note that using Microsoft ® FrontPage's FTP protocol may cause problems with the installed extensions, including loss of functionality.

You can limit access to certain resources of your website by password protecting the directories they are in.

To do that, please select the Password Protected Directories icon from your cPanel main page. A list of the Internet accessible directories on your account will appear.

Select the directory you wish to limit access to. In the new page, please create a username and a password for your user. Select a name that will appear in the login screen and click the Directory requires a password check box to activate the protection.

Please note that you have to create a directory before you enable the password protection for it. Also, using one and the same directory for the purpose of both password protected and FTP storage is nor recommended.

It is also important to add that password-protecting your webroot (the www directory) will lead to inability of your website to be displayed.

Aside from a tool for managing your account, your cPanel is also a very good statistical tool. In the left side pane you are able to view your current disk space and bandwidth usage, find out how many sub domains, emails and databases you are using, as well as find out some of the cPanel's proprietary documentation.

Clicking the Disk Usage icon will give you detailed information about the space each of the folders on your account uses.

Sometimes, problems may occur while developing your web site. When this happens, you will receive error messages, part of which will not contain enough information.

To be able to track down errors, you can click on the Error Log icon in the cPanel. A list of error messages will appear, which are often helpful for detecting the cause for the error messages.